WooCommerce
Syncing your product catalogue from WooCommerce.
Connecting WooCommerce lets you drop real products with live prices into an email. Setup is the Nectazo Connect plugin plus one checkbox.
Connecting
- 1Install Nectazo Connect and enter your brand's API key.
- 2Tick Product sync in the plugin settings — and Order sync too, if you want revenue reporting and purchase segments.
- 3Save. The plugin pushes your whole catalogue to Nectazo.
- 4For orders, press Send order history once. That backfills the last 12 months.
There is no separate connection step in Nectazo — the first push creates the connection for you.
What is synced
- Title, description and SKU
- Price and sale price, with currency
- Product image
- Product URL
- Publication status
Orders
Order sync is a separate checkbox, off unless you turn it on. With it on, Nectazo receives each order's total, currency, status, date and line items — and nothing else. No addresses, no payment details.
An order is matched to a contact by email address if that address is already a contact. It never creates one. Buying something is not the same as asking to be emailed, so an order from someone who is not on your list is still counted in your revenue — it simply is not attached to a person, and that person is not added to anything.
What that unlocks:
- Revenue on the campaign report and the campaigns list — money from people who clicked that campaign within the previous 7 days.
- Segments: bought anything, bought a specific product, total spent.
Only paid orders count. A refund pushed later updates the same order, so the revenue figure falls again rather than crediting a campaign for money that went back.
Orders are sent as their status changes, which means nothing arrives for orders that are simply sitting in the past. Press Send order history in the plugin settings after switching the setting on — otherwise a segment like “bought in the last 90 days” finds nobody until someone orders again.
Abandoned carts
A third checkbox sends carts that were left behind, so an automation can remind the shopper what was in one. It needs order sync on as well — that is what tells Nectazo the cart was bought, and therefore when to stop.
See Abandoned carts for what it can reach and what it cannot.
Keeping it current
After the first full push, the plugin sends an update whenever you add or edit a product, so the catalogue stays current without a schedule. A product deleted in WooCommerce disappears from Nectazo on the next full sync.
Orders work the other way round. Every status change is sent, but orders are never deleted — a catalogue is a current state, an order book is a history. An order that stops appearing in a backfill has not been cancelled, it has scrolled out of the 12-month window.
Checking it worked
Open Products in the sidebar. You should see your catalogue, filterable by brand. Click any product for its details as Nectazo holds them. If something looks wrong here, it will look wrong in an email.
Using them
See Products in email.
Product and order sync are not included on the free plan. See Plans and limits.
Something unclear or wrong? Tell us and we'll fix it.